Retailers Eager to Incorporate Open AI Chatbot into Retail Shopping (Communities - News & Events)

Item ID 3064944 in Category: Communities - News & Events

Retailers Eager to Incorporate Open AI Chatbot into Retail Shopping


“For retail, there is an immediate use case, which Microsoft identified for ChatGPT: the fact that [ChatGPT] can interject itself into the search process and give you a response to a search query that’s not advertising influenced. Now, if I have something that can interject itself into the customer experience, that — at least in the short term — works better if it’s not advertising based, that’s inherently disruptive in the same way that TikTok, when it started, was super disruptive to Instagram,” says Bryan Gildenberg, founder, Confluence Commerce.

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Target State: New York
Target City : New York City
Last Update : Aug 22, 2025 1:06 AM
Number of Views: 26
Item  Owner  : focusoutlook
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2025-09-03 (0.856 sec)