Active Listening Boosts Company Retention by 22% (Communities - News & Events)

Item ID 3052687 in Category: Communities - News & Events

Active Listening Boosts Company Retention by 22%
Kerry Norman, the EVP of operations at CHG Healthcare, knows the value of listening. With over 4,000 employees, CHG has boosted its retention rate from 66% to 88% by actively hearing out its employees. Compared to the industry’s average of 75%, CHG’s retention success is notable. Norman emphasizes their dedication to acting on employee feedback, seeing engagement and retention as natural outcomes of genuine listening. High turnover rates hit companies hard in the wallet. Research by SHRM suggests it can cost up to a third of a worker’s annual salary to replace them. Norman highlights how CHG has used active listening over the past decade to tailor benefits to employees’ real needs, enhancing satisfaction and retention. For more details please visit our website - https://hrviews.com/2024/07/16/active-listening-boosts-company-retention-by-22/
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Target State: California Target City : Carlsbad Last Update : Aug 12, 2025 3:32 AM Number of Views: 30	Item Owner : hrviews Contact Email: (None) Contact Phone: (None)

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2025-08-17 (0.385 sec)